Yearly Archives: 2020

Intermedia Unite Again Selected as PC Magazine Editors’ Choice Winner

2020-12-24T12:34:56-07:00Intermedia, Intermedia Unite, UCaaS, Unified Communications, Video Conferencing|

Intermedia is focused on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. Their never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award.

Why Businesses Need Networked UPS Systems

2020-12-08T10:12:00-07:00CyberPower, Power Management, Power Protection, Surge Protection|

Extreme weather conditions are becoming more common and can cause power outages and brownouts, translating to network downtime. Even a few minutes of downtime can be disruptive and costly. For businesses with multiple workstations and locations, a networked UPS system utilizing management software is the best way to manage and protect your business against data loss and device damage.

Cloud Backup vs. Cloud Storage vs. Cloud Syncing

2020-11-04T13:03:29-07:00Backup & File Sharing, Cloud Backup, Cloud Storage, Intermedia, Intermedia SecuriSync|

Businesses that are still relying on old-school methods such as on-site servers for file storage and an on-premises legacy phone system for communications are taking a risk. Without the flexibility and efficiency of the Cloud, you’ll be choking on the dust of your competitors – if you aren’t already. The Cloud simply offers too many advantages to small businesses and large enterprises alike not to use it.

The Business Power Hour – Voice and Contact Center Applications

2020-10-26T20:25:48-07:00CCaaS, Cloud Communications, Contact Center, UCaaS, Unified Communications|

Wade Hoffman, EarthBend partner and general manager of the EarthBend Distribution business unit, was recently interviewed on The Business Power Hour. Wade discusses with host Deb Krier the evolution of technology and how voice and contact center applications have developed to achieve their current capabilities.

Versity Smartphone Helps Ensure Nurse Safety

2020-10-02T19:45:44-07:00Healthcare, Mobility, Spectralink|

As our healthcare workers battle COVID-19 on the front lines, their safety continues to be of utmost importance—in more ways than one. Nurses more than ever need the right equipment to do their jobs effectively while protecting them from harm. While PPE protects them from infection, nurses are still vulnerable to other physical threats. Arming nurses with the right mobile device can help keep them safe.

Video Conferencing Is the New Email

2020-09-08T23:19:14-07:00Cloud Communications, Intermedia, Intermedia AnyMeeting, Video Conferencing|

A new type of business communications is surging for the same reasons that email reigned for more than two decades — convenience and efficiency. As small and medium-sized businesses (SMBs) adapt to an all-remote workforce during the COVID-19 pandemic, video conferencing is emerging as one of the most practical and effective ways to connect.

Hurricane Preparedness & Power Protection

2020-10-02T17:02:46-07:00CyberPower, Power Management, Power Protection, Surge Protection|

You don't need to be in the direct path of a hurricane to witness power damage. Tornadoes, lightning, high winds, and heavy rains are often the residual destruction that can spin off hundreds of miles from the center of a hurricane. Take smart precautions today by deploying advanced power protection technology to safeguard home and business.

How COVID-19 is Redefining the Contact Center

2020-08-25T18:23:49-07:00CCaaS, Cloud Communications, Contact Center, Headsets, Mobility, Poly, UCaaS, Unified Communications|

Since the COVID-19 pandemic, the contact center has acted as a conduit enabling organizations to maintain communication with customers – and unsurprisingly, the quality of these interactions is more important than ever. The intensified focus on customer experience means that service levels need to increase.

How UCaaS Enables Greater Employee Mobility

2020-08-21T20:13:52-07:00Cloud Communications, Intermedia, Intermedia Unite, Mobility, UCaaS, Unified Communications|

The idea of flexible work has become a competitive advantage in business. This flexibility facilitates employee mobility, supported by technology. Now, it’s likely that most of your workforce must be mobile. It starts with finding the right technology, specifically a unified communications as a service (UCaaS) platform.

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