As the landscape of business communication transforms with the rise of remote work and digitalization, MPSPs find themselves at a crossroads. To stay relevant and maximize their growth potential, many are turning to the integration of cloud communications services.
During the pandemic, businesses turned to the cloud to empower employees to stay connected and productive while working from wherever. Moving forward, the cloud communications industry is expected to continue experiencing explosive growth, which is why defining its impact during COVID and diving into the why behind this technology mega trend is so important.
Intermedia’s CORE ‘customer ownership reseller’ model delivers up to 5x more revenue, control over margins, J.D. Power Certified support, and private label options in addition to training, and marketing materials to ensure success. Learn how Pearson-Kelly Technology discovered a true cloud communications partner with Intermedia.
The last year has seen a faster adoption to cloud communications than ever before. Companies are becoming more aware of how they need to organize communication and collaboration. To be the right fit for them, you need a quality platform and a partnership with a provider that delivers value to all. In this post, we share those must-have ingredients for achieving success as a UCaaS reseller.
Providing robust communications solutions can be challenging for some organizations. Seeking out specific platform partners can elevate product offerings and ensure profitability. In the space of unified communications (UC), companies can become UCaaS (unified communications as a service) resellers. Learn the benefits of becoming a UCaaS reseller and what you should consider when selecting a partner.
UCaaS resellers are in a unique position in 2021. Ever since the COVID-19 pandemic, more businesses are adopting UC services into their productivity plan than ever before. While offering free trials was a great way to onboard new clients toward the beginning of the pandemic, how can UCaaS resellers continue to capitalize on the demand for UC services?
Unified communications as a service (UCaaS) can boost business resilience and enable remote teams to stay productive and connected. But, not all UCaaS providers are the same. To get the most out of a unified communications system, customers must choose a partner that will do more than offer standard benefits.
Intermedia is focused on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. Their never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award.
Wade Hoffman, EarthBend partner and general manager of the EarthBend Distribution business unit, was recently interviewed on The Business Power Hour. Wade discusses with host Deb Krier the evolution of technology and how voice and contact center applications have developed to achieve their current capabilities.
Since the COVID-19 pandemic, the contact center has acted as a conduit enabling organizations to maintain communication with customers – and unsurprisingly, the quality of these interactions is more important than ever. The intensified focus on customer experience means that service levels need to increase.