You don't need to be in the direct path of a hurricane to witness power damage. Tornadoes, lightning, high winds, and heavy rains are often the residual destruction that can spin off hundreds of miles from the center of a hurricane. Take smart precautions today by deploying advanced power protection technology to safeguard home and business.
Since the COVID-19 pandemic, the contact center has acted as a conduit enabling organizations to maintain communication with customers – and unsurprisingly, the quality of these interactions is more important than ever. The intensified focus on customer experience means that service levels need to increase.
The idea of flexible work has become a competitive advantage in business. This flexibility facilitates employee mobility, supported by technology. Now, it’s likely that most of your workforce must be mobile. It starts with finding the right technology, specifically a unified communications as a service (UCaaS) platform.
Highland Community College needed to build a robust IP voice network for the emergency phone system without high costs or disruption. Due to the project’s challenges, Highland Community College’s telecom provider, ATI, recommended NVT Phybridge Power over Ethernet switch innovations.
Due to the COVID-19 pandemic, there is a growing demand for medical care at all levels: from virtual healthcare video conferencing services to emergency rooms to hospitals. Medical facilities should be including medical-grade surge protectors and UPS (Uninterruptible Power Supply) systems as part of their operational planning.
Why mobility coupled with Unified Communications (UC) in the workplace is becoming increasingly important. Many industries, including healthcare, retail, manufacturing and hospitality, have mobile workers moving throughout the enterprise daily versus sitting at their desks, and they need collaboration tools that are available wherever they may go. By 2020, it is projected that 1.75 [...]
Hotels Looking Toward Updated Technology to Gain a Competitive Edge Now more than ever, the hospitality industry is focused on improving the customer experience with hotel in-room technology. Overall findings from Hospitality Technology’s 2016 Lodging Technology Study, produced in partnership with the University of Nevada Las Vegas, revealed that 54% of hotels planned to [...]
Dave Gattis, DITEK Technology Development Manager, guest blogs today, providing practical advice for protecting against power surges in the datacenter. Dave's Tech Tip: Datacenter Surge Protection Nothing is more important than your customer’s data. That data is constantly under threat from potential equipment failures. A switch can be easily replaced, but replacing a server [...]
New Minuteman Entrepid UPS Series offers automatic voltage regulation and a compact design Last month, Minuteman announced the release of the Entrepid UPS Series, the latest in a line of uninterruptible power supply products, featuring a variety of features and capabilities. Designed to eliminate downtime and costly service calls, this new UPS’s compact height [...]
With the growing use of cloud, mobile computing and bring your own device (BYOD) policies, and with the rise of shadow IT, enterprises today are dealing with new levels of risk, complexity and cost like never before. From advanced persistent threats (APTs) to spam and malware, it's critical for organizations to protect themselves against [...]