UCaaS resellers are in a unique position in 2021. Ever since the COVID-19 pandemic, more businesses are adopting UC services into their productivity plan than ever before. While offering free trials was a great way to onboard new clients toward the beginning of the pandemic, how can UCaaS resellers continue to capitalize on the demand for UC services?
Unified communications as a service (UCaaS) can boost business resilience and enable remote teams to stay productive and connected. But, not all UCaaS providers are the same. To get the most out of a unified communications system, customers must choose a partner that will do more than offer standard benefits.
Intermedia is focused on delivering a unified communication as a service (UCaaS) platform that delivers on the needs of businesses, big and small. Their never-ending commitment to providing a communications solution that is highly reliable, secure, easy-to-manage and use, and allows users to connect how they want, when they want, from wherever they want, has once again been recognized by PC Magazine with its prestigious Editors’ Choice award.
Extreme weather conditions are becoming more common and can cause power outages and brownouts, translating to network downtime. Even a few minutes of downtime can be disruptive and costly. For businesses with multiple workstations and locations, a networked UPS system utilizing management software is the best way to manage and protect your business against data loss and device damage.
Businesses that are still relying on old-school methods such as on-site servers for file storage and an on-premises legacy phone system for communications are taking a risk. Without the flexibility and efficiency of the Cloud, you’ll be choking on the dust of your competitors – if you aren’t already. The Cloud simply offers too many advantages to small businesses and large enterprises alike not to use it.
As our healthcare workers battle COVID-19 on the front lines, their safety continues to be of utmost importance—in more ways than one. Nurses more than ever need the right equipment to do their jobs effectively while protecting them from harm. While PPE protects them from infection, nurses are still vulnerable to other physical threats. Arming nurses with the right mobile device can help keep them safe.
Vacationers and business travelers check in and out of hotels on a daily basis—and so do their germs. But there’s an easy way to help keep guests and housekeeping staff healthy — VTech Hospitality phones manufactured with antibacterial plastic. They can help reduce the spread of the common cold and other bacteria-caused illnesses.
A new type of business communications is surging for the same reasons that email reigned for more than two decades — convenience and efficiency. As small and medium-sized businesses (SMBs) adapt to an all-remote workforce during the COVID-19 pandemic, video conferencing is emerging as one of the most practical and effective ways to connect.
You don't need to be in the direct path of a hurricane to witness power damage. Tornadoes, lightning, high winds, and heavy rains are often the residual destruction that can spin off hundreds of miles from the center of a hurricane. Take smart precautions today by deploying advanced power protection technology to safeguard home and business.
Since the COVID-19 pandemic, the contact center has acted as a conduit enabling organizations to maintain communication with customers – and unsurprisingly, the quality of these interactions is more important than ever. The intensified focus on customer experience means that service levels need to increase.