EarthBend Distribution Blog – Insights for IT Resellers & Solution Providers
Whether you’re researching new technologies, evaluating solutions for a customer, or looking for practical deployment ideas, you’re in the right place. The EarthBend Distribution Blog brings together product updates, industry trends, vendor insights, and real-world guidance to help IT resellers and solution providers stay informed and deliver greater value to their customers.
From unified communications and networking to cybersecurity, infrastructure, and cloud solutions, our goal is to provide useful, relevant content you can put to work in your business every day.
How COVID-19 is Redefining the Contact Center
Since the COVID-19 pandemic, the contact center has acted as a conduit enabling organizations to maintain communication with customers – and unsurprisingly, the quality of these interactions is more important than ever. The intensified focus on customer experience means that service levels need to increase.
How UCaaS Enables Greater Employee Mobility
The idea of flexible work has become a competitive advantage in business. This flexibility facilitates employee mobility, supported by technology. Now, it’s likely that most of your workforce must be mobile. It starts with finding the right technology, specifically a unified communications as a service (UCaaS) platform.
Highland Community College Uses NVT Phybridge Innovation
Highland Community College needed to build a robust IP voice network for the emergency phone system without high costs or disruption. Due to the project’s challenges, Highland Community College’s telecom provider, ATI, recommended NVT Phybridge Power over Ethernet switch innovations.
BizSoup Podcast Radio – Cloud Communications Services
Wade Hoffman, EarthBend partner and general manager of the EarthBend Distribution business unit, was recently interviewed on BizSoup Podcast Radio. Listen to this information-packed episode as Wade discusses managing digital information with cloud communications services.
A Prescription for Power Protection
Due to the COVID-19 pandemic, there is a growing demand for medical care at all levels: from virtual healthcare video conferencing services to emergency rooms to hospitals. Medical facilities should be including medical-grade surge protectors and UPS (Uninterruptible Power Supply) systems as part of their operational planning.
Six Benefits of VTech ErisStation Conference Phones
Collaboration Begins with Good Conference Calls From personal offices all the way to large-scale training rooms, effective collaboration is an essential part of business operations. You can help your customers choose the phone that will best fit their unique communication and collaboration needs. Perhaps [...]